App Privacy Policy

QualtApp Privacy Policy

Qualt is part of the Floream Group which also owns Home Learning College.

We carry a firm commitment to the privacy of your personal data

This privacy policy describes the information we collect through Qualt apps, and sets out:

  • what we do with it
  • who we share parts of it with
  • the information we collect and how we use it.

We believe it is essential to respect the privacy of all users and to make safe and ethical use of the information provided to Qualt apps. We aim to provide you as much control as possible over the information you give us, and in all cases the disclosure of your personal details is voluntary.

Some of the information you provide will be held in databases: we will ensure that these are highly secure and can only be accessed by authorised people.

If you believe that any information we hold about you is inaccurate, please notify us, and we will do our best to correct it as quickly as possible.

We will ask for your email address and phone number if you wish to receive:

  • course information
  • update information
  • newsletters
  • occasional invitations to participate in e-surveys to help us enhance and improve our service.

To stop receiving our emails, please click the unsubscribe link found in each email or send an email to

Who will have access to the information

Any information you give will be available to Floream. We will use these details to contact you regarding the services you have expressed an interest in.   Information you provide in response to surveys, questionnaires and registration form(s) in the Qualt apps may be used in four ways:

  • to provide a personalised service to you which can help determine and improve the service you receive
  • by third parties whom Floream make the information available to in order to conduct market research – in this case, the information will be made available only in the form of anonymous, qualitative and statistical reports.
  • to keep you informed (by telephone, post, live chat or email) of selected products and services available from Floream. We may also use your information, or permit selected third parties (including, without limitation, companies within our group) to use your information, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, post, or telephone. Please let us know if you would prefer not to receive this information.
We may follow up some survey responses by phone or email, but only where you have given your permission for us to do so as part of the initial research.

Technical information

Like most apps, our server gathers limited information about you during a session, including information from your Facebook profile, if you have logged in using Facebook. Please refer to the Facebook terms and conditions and privacy settings for full details on what data may be made available. This information is only used to help us improve the content, design and performance of Qualt apps, and is not linked to the identity of any individual user.

In no circumstances do we collect any data that is not directly related to the use of Qualt apps.

The log files or any information they contain about your use of a Qualt app will not be made available to any third parties other than as anonymous usage statistics.

Your name, email address and phone number are collected if you choose to complete a registration form.

Other websites

Qualt apps contain external links to other sites. Floream is not responsible for the privacy policies, content or practices of these sites. Floream does guarantee or warrant that the website is free from infection by viruses or anything else that may have contaminating or destructive properties. Floream excludes any liability for any errors in, or omissions from, the content.

Data Protection Act

This privacy policy forms part of  Floream’s commitment to the principles of the UK Data Protection Act 1998.

If you are a UK resident and wish to exercise your rights of access to your Personal Data processed by Floream then please contact


You may access Qualt appsfrom anywhere in the world; however, this policy shall apply regardless of how you access the app and from where.

Company details

Floream Limited trading as Qualt. Registered in England with number 06177616. Registered office address: Floream, 1 Hammersmith Broadway, London, W6 9DL