Privacy & Cookies Policy

Qualt is part of the Floream Group which also owns Home Learning College.

This page describes how you can access any personal information Floream may hold, and  how we may use cookies to monitor usage patterns across the Floream website. You may wish to print this page.


The content of this Website (“Content”) belongs to Floream. You are entitled to copy the Content for your own personal use but may not republish, store or reproduce any Content in any manner including, without limitation, electronic reproduction by “uploading” or “downloading”, without the prior written consent of Floream. Any unauthorised republishing, storage or reproduction may be in breach of Floream’s statutory or common law rights, which could result in legal action being taken against you.


The name and logo of Floream and of Qualt are registered trademarks owned by Floream. Other products, company names and logos, which appear on this Website, may be the trademarks or registered trademarks of their respective owners. No names, products or logos should be reproduced or copied without the trademark owner’s prior written consent. The display of the logos, company names, devices, icons, graphics, designs, etc. on the Website does not imply that any licence has been granted to any third party in respect of the same.

Privacy Policy

This privacy policy statement explains the data protection practices of Floream. If you have any queries concerning the use of your personal information please contact:


1 Hammersmith Broadway London W6 9DL Tel: 0208 080 6490

Information Collected

Floream shall collect personal information from you through the use of the registration form(s) and when you e-mail your details to Floream. Floream shall also collect information automatically when you visit the Website (which information shall only be used in a depersonalised form to provide demographic data, browsing patterns and similar aggregate analysis results).

Use and Disclosure of Personal Information

Floream processes personal information collected via this website, phone and written correspondence for the purposes of:

(i) providing a personalised service to you;

(ii) conducting market research surveys; and

(iii) keeping you informed (by telephone, post, live chat or e-mail) of selected products and services available from Qualt, general news about Qualt and special offers.

We may also use your information, or permit selected third parties (including, without limitation, companies within our group) to use your information, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, post, or telephone. Please let us know if you would prefer not to receive this information.

To stop receiving our emails, please click the unsubscribe link found in each email or send an email to

By submitting your details you agree that you are interested in more information about the range of courses provided by Qualt, Floream and Home Learning College; you agree that we may call you regarding your enquiry. You understand you are under no obligation at any time.

We reserve the right to publish and claim rights over all content provided to Qualt, Floream and Home Learning College websites by its users. By using the Qualt website, you also agree that the website can use all content submitted by you in any media. If you wish to remove specific content you have submitted, a removal request may be sent by writing to Floream.

Use of Cookies

Although Floream use “cookies” when you visit the Website this is only to assist you in your research of course products and services. Any “cookie” created will expire within a short prescribed period of time. For more information, please review our Cookies Policy.

Internet Communication

The Internet is not a secure medium of communication and Floream cannot guarantee the security of any information you input on this Website or e-mail to Qualt, Floream or Home Learning College.

Limitation of Liability and Disclaimer

The content on this Website is for your general information only.

Any hypertext link to any other Website is for information purposes only and such links do not constitute an endorsement by Qualt, Floream or Home Learning College of any products and services advertised on such websites. The use of any link is entirely at your own risk and Floream accepts no responsibility for the material on or the use of such websites. Floream has not attempted to verify the truth or accuracy of any material displayed in such websites.

All implied warranties are excluded in relation to your use and/or access of this Website to the maximum extent that the law allows.

Floream does not guarantee or warrant that the Website is free from infection by viruses or anything else that may have contaminating or destructive properties. Floream excludes any liability for any errors in or omissions from the Content.

Changes to these Terms and Conditions

Floream reserves the right at its absolute discretion to make changes to any part of this Website including the Content any time without notice.

Company Details

Floream Limited trading as Qualt.
Registered in England with number 06177616.
Registered office address:
Floream, 1 Hammersmith Broadway, London, W6 9DL
Telephone: 0208 080 6490;
VAT registration number: 918560018.
Authorised and regulated by the Financial Conduct Authority.


Qualt  Cookie Policy

This section describes the cookies policy for Qualt, and how we may use cookies to monitor usage patterns across You may wish to print this page.

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or whether you are logged into a site to protect your privacy.

What to do if you do not want cookies to be set:

Some people find the idea of a website storing any information on their computer or mobile device intrusive, particularly when this information is stored and used by a third party without their knowledge. Although Qualt are quite harmless, you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some cookies, all cookies, or even cookies that have already been set by changing the settings in your web browser, but you need to be aware that you might lose some functions of the website.

Web browser cookies

If you do not want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

The Qualt website does work without cookies, but you may lose some features and functionality if you choose to disable cookies. Adobe Flash Player Cookies The Adobe Flash Player is also capable of storing information on your device. However, these cookies cannot be controlled through your web browser. Some web browser manufacturers are developing solutions to allow you to control these through your browser, but at the present time, if you wish to restrict or block Flash Cookies, then you must do this on the Adobe website. Please be aware that restricting the use of Flash Cookies may affect the features available to you.

Strictly necessary cookies

Some cookies are strictly necessary in order to enable you to move around the website and use its features. Without these cookies, we will not be able to determine the number of unique users of the site or provide certain features.

Examples of strictly necessary cookies set by IDM Online


This cookie is used to identify you as a user between page loads. This allows us to remember certain settings, for example: which page you were viewing before you requested course information. This cookie is destroyed each time you close your browser.


This cookie allows us to tailor the presentation of the Qualt website with features and display specific content for a campaign promotion or partnership.

Performance Cookies

We use Performance cookies across the Qualt website for internal purposes to help us provide you with a better user experience. Information supplied by cookies helps us understand how our visitors use the Qualt website so that we can improve how we present our content to you. They also allow us to test different design ideas for particular pages, such as the Qualt homepage. We generally contract with independent measurement and research companies to perform these services for us and when this is the case, these cookies may be set by a third party company (third party cookies). Third party cookies are identified in the list below, together with information as to how you can opt out of receiving them. The list below also includes some first-party performance cookies, which are used to improve the use of our third party systems. By default, the first party cookies are persistent and used for visitor identification. Alternatively, any first party cookie may be session-limited and used only for visit identification, or turned off.

Cookie Supplier Purpose
Google DoubleClick From time to time some Qualt services, including mobile apps, use Google Analytics. This is a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate use of those services and compile a report for us. Opt-out of DoubleClick cookies.
YouTube YouTube embedded content cookies enable opt-in for YouTube navigation on Qualt. For videos that are visible on, a persistent cookie is set by YouTube when you click to play the video. This persistent cookie is used by YouTube to help maintain the integrity of video statistics. Qualt does not control the dissemination of these cookies and you should check YouTube’s website for more information.